Privacy Policy

Last updated: January 2026

buffalogroveemergencyplumber.com ("we," "our," or "us") is dedicated to protecting your privacy. This Privacy Policy details how we collect, use, and safeguard personal information when you access our website or contact our referral dispatch hotline.

1. Information We Collect

When you submit an emergency dispatch request or call our hotline, we may collect the following contact information:

Your full name and contact phone number.

Your property address or general neighborhood location in Buffalo Grove and surrounding areas.

Details regarding your specific plumbing issue or emergency requirement.

2. How We Use Collected Information

The information collected is used solely to facilitate emergency plumbing dispatch coordination by connecting you with independent local contractors who can evaluate and address your service needs. We do not sell your personal data to unaffiliated third parties for marketing purposes.

3. Independent Contractor Matching

Because this website operates as a free referral service, your contact details and service request descriptions are shared directly with local independent contractor partners solely for the purpose of communicating with you and dispatching technicians to your property.

4. Cookies and Analytical Tracking

We may utilize standard web cookies and performance analytics to assess site traffic, optimize mobile rendering performance, and enhance user experience. You may configure your browser settings to decline cookies if preferred.

5. Contact Us

If you have questions regarding this Privacy Policy or wish to request data updates, please contact us by phone at (847) 429-9492 or by mail at 1348 Busch Pkwy, Suite 100, Buffalo Grove, IL 60089.